FAQs
Frequently Asked Questions
We recommend booking your chauffeur service at least 24 to 48 hours in advance to secure your preferred vehicle and time. For airport transfers, weddings, corporate events, or busy travel seasons, early booking is always better.
For airport chauffeur service, we monitor flight arrival times whenever flight details are provided. If your flight is delayed, your chauffeur will adjust the pickup time accordingly, so you do not have to worry about missing your ride.
Your chauffeur can meet you at the designated passenger pickup area, baggage claim, or inside the terminal depending on airport rules and your selected service. Meet-and-greet service can also be arranged for a smoother arrival experience.
Most chauffeur service rates are confirmed at the time of booking. However, extra waiting time, additional stops, tolls, parking fees, route changes, or extended service hours may affect the final price.
Yes, child safety seats may be available upon request. Please mention your child seat requirement when booking so the right seat can be arranged before your trip.
Cancellation rules depend on the type of booking and how much notice is given. In most cases, cancellations made within the allowed time period are not charged. Late cancellations or no-shows may include a fee.
Yes, extra stops can usually be added during booking or requested during the ride. Additional time, mileage, tolls, or route changes may affect the total fare.
You can contact our team to set up a corporate account for regular business travel, executive transportation, airport transfers, and event transportation. Corporate accounts may include easier booking, monthly billing, and priority support.
Vehicle options may include luxury sedans, SUVs, executive cars, vans, and larger vehicles for group transportation. Availability depends on your location, passenger count, luggage needs, and service type.
Tolls, parking, airport fees, and gratuity may or may not be included depending on your booking. Any extra charges will be clearly explained before or after the ride based on your selected service.